Managed Services
VLCM Managed Services help businesses of all sizes run more efficiently. In today's world, IT managers are consistently required to do more with less. Let us help you lower overhead, increase uptime, and improve productivity. Our service staff has experience with all networks, from small businesses to multinational corporations. Contact us for more information.
Move your mouse over the images below to find more information about the pieces of the puzzle that make up our complete Managed Services solution.
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VLCM will customize an IT solution that will fit your needs and your budget. The ServiceNet package will provide a solution that will allow you to focus on
your main business and let VLCM take care of the rest. VLCM’s support engineers will provide a combination of remote support and on-site services to ensure maximum network performance and uptime.
The solutions include:
- 2 hour response on all service calls
- Remote and on-site support
- Reporting of the data integrity of backup systems, tapes, and tape drives.
- 2-4 Hour remote response/resolution
- Desktop support
- Maintenance of overall network performance.
- Network administration, including adding new accounts, setting up new printers, and more.
- Management of network security, including scheduled password changes, and more.
- Virus signature file updates management.
- Installing updates and patches for network software.
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VLCM offers a wide variety of hosted solutions that help you run your business more efficiently and effectively and for a low cost.
Some of those solutions include:
- Spam Filtering Service
- VoIP Telephone systems
- Hosted Email
- SSL VPN (remote users can securely connect to your network from anywhere)
For more information, or to request pricing, contact our managed services
sales team at (801) 262-9277 or
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