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    VLCM is the premier provider of ShoreTel IP solutions in Utah. ShoreTel has been consistently ranked #1 in industry surveys for features, reliability, and overall customer satisfaction. VLCM's experienced engineers have helped numerous businesses across Utah to achieve highly manageable, highly reliable, and tightly integrated voice and data systems utilizing ShoreTel's hardware and software. Let us help you to achieve your voice and data goals. With locations in Salt Lake City and Orem, Utah as well as Boise, Idaho, we have engineers in your area to help you with your VOIP needs.


What is Convergence?

    Simply put, Convergence is the merging of multiple aspects of your business infrastructure into a single cohesive whole. Our engineers can help you merge your voice and data networks, your contact management and call routing systems, and many other divergent systems into a single managed unit utilizing ShoreTel systems. This allows interoperability between previously separated systems, allowing more efficient business processes and increased productivity. In addition, redundant and fault tolerant ShoreTel equipment can protect your new core business systems, therefore achieving higher reliability and less down time compared to typical divergent systems.

The ShoreTel IP Phone System

    The ShoreTel IP phone system is a completely integrated system that scales seamlessly from 1 to 10,000 users including PBX, voice mail, and automated attendant functions. The ShoreTel system is built from the ground up and designed to be the easiest to use, easiest to manage, full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.

Learn more about the components that comprise a ShoreTel IP phone system:
ShoreTel white papers
IP Unified Communications Systems Total Cost of Ownership (TCO)
Getting the Foundation Right: Unified Communications
ShoreTel Ergonomic Phones
Building Reliable IP Telephony Systems
Is Your Network Ready for IP Telephony?
From Voice over IP to Unified Communications: Simplify System Management
IP Telephony: Reliability You Can Count On
Features
Distributed Architecture


ShoreTel's distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.		 Shoreware Director


With ShoreWare Director, your entire IP phone system can be managed from a single browser-based interface. Instead of multiple PBX, voicemail and automated attendant systems, ShoreWare Director unifies all systems into a single interface.		 Unified Messenger


The ShoreTel IP phone system provides a complete messaging solution from voicemail to automated attendant, along with desktop tools designed to increase employee productivity.